Frequently Asked Questions
Q: How you accept payments?
A: We accept all visa credit/debit cards, Amex, Master Cards, Google pay, Apple pay, Humm, After pay & Laybuy for part payments and bank transfers.
Q: More Information
A: We mostly try to ship your product on same day and it will receive by customer within 3 working days most of the times.
Any questions regarding sizes, prices and the products then simply call us on 03-365 8065 or email us on [email protected]
Q: What if I ordered wrong size?
A: You can inform us by calling us or by an email. You can return the product to Leather Direct. We will send you the replacement size as soon as we receives the product from you.
Q: What if the product I received is faulty?
A: As soon as you aware the product received is faulty then just give us a call or send us a photos of the damage. We are not sending you any damage or faulty products but sometimes in freight they damage the goods. In that case you can return the product at Leather Direct.
Q: How can I return or exchange the item?
A: For return or exchange please click here return policy.
Q: Do you ship to addresses outsize of New Zealand?
A: Yes, we do. Just contact us on our contact number or email us. We can arrange the shipping. Shipping cost may differ than the national courier.